Unknown Charges

Do you have an unknown charge on your credit card or PayPal account from WildTangent? You've come to the right place. 

Let's start with who we are. WildTangent is a technology company, located in Redmond, Washington, USA. The WildTangent Games Application comes pre-installed on many Windows computers and tablets. Our customers can purchase games or sign up for a monthly subscription service, which is the likely source of an unknown charge.  

If you have a WildTangent account, we suggest you sign-in to your account to check any recent purchases. That may solve the mystery straight away. 

If you are not a WildTangent customer, the second step is to talk with any family members that may have access to your credit card to see if they have made a purchase on WildTangent recently. Do you have any "gamers" in your household? Check with them first!

If you are not able to identify the source of the charge, submit a Purchase Help Request, and select the Unknown Charge issue. Be sure to include all the details the form asks for so we can help you promptly. We can investigate the charge on our end and quickly solve the mystery. 


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