Our Refund Policy
Here's what can and can't be refunded for each type of purchase.
PC Download Games
- Games that have been unlocked and played are non-refundable.
- Games that have not been unlocked and were purchased within the last 7 days may be eligible for a refund.
If your game hasn't been unlocked and you bought it within the last 7 days, contact Customer Support directly.
Subscriptions
- Subscription charges are non-refundable.
Rentals
- Game rentals that have started play, or that are outside the 30-day grace period, are non-refundable.
Have a question about a purchase?
Our Customer Support team is happy to help.
*Unless otherwise described in the WildTangent Terms of Service.
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