UPDATE August 17, 2019 - We are aware of an issue with some games that are unable to launch and play. One fix was deployed so please shutdown and reboot your computer, then launch the WildTangent Games app to download and install the latest update.
If that does not resolve the issue, then try uninstalling and reinstalling the WildTangent Games app. This Help Center Article will let you pick what you want to uninstall and provide step by step instructions. https://support.wildtangent.com/hc/articles/203109405.
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If you need further assistance, click on “Submit a request” - which is at the top or bottom of every Help Center article - to send us an email.