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Cancel the wild Membership

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cancel?

Before you go, we want to make sure you know about all the amazing perks included with your Wild Membership.

  • ✓  Monthly Token – redeem it on the game of your choice each month.
  • ✓  Unlimited Catalog – play over 2,600 downloadable games with no extra cost.
  • ✓  Member Discount – 30% off select game purchases and rentals.
  • ✓  Full screen mode for Free to Play games.
  • ✓  Keep your games – games you purchase or redeem with your tokens stay in your collection, even if you Cancel the Membership.

For more details, check out the Monthly Tokens FAQ.


Cancel the Membership

You can Cancel the Membership online at any time via the Membership Management page.

Important: Be sure to Cancel the Membership before your next Billing Date to avoid another charge. Wild Membership charges are non-refundable.

  1. When you're signed in as a Member, click My Account.

    My Account link at the top of the screen

  2. Select Membership.

    Account menu with Membership selected

  3. Select Cancel Membership.

    Cancel Membership option on the Membership Management page
  4. Give a reason for cancelling if you wish. Your feedback is helpful! Then click Confirm Cancellation.

    Cancellation reason form and Confirm Cancellation button

What happens next: If the cancellation was successful, you will see a green message with the date your Wild Membership ends. Until that date, you still have full access to your benefits.

The end date is based on your billing cycle. You will not be charged again after cancelling, and you will receive a confirmation of your cancellation by email.

Didn't get a confirmation email?

If you're unsure whether your Wild Membership was cancelled, please reach out to Customer Support directly. We'll be happy to help!

Contact Customer Support →

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