We are aware that the FATE series (FATE, FATE: Undiscovered Realms, FATE: The Cursed King, FATE: The Traitor Soul) games do not launch on computers running the initial 2016 version of Windows 10 OS. It appears that the root cause is the Windows 10 minimum resolution (screen) requirement.
The easiest fix - Update your Windows 10 to the most recent version.
If for some reason you cannot? There is a work around, which has been tested. If you add a config.dat file with specified resolution settings, the game will launch.
What is a config.dat file? A DAT file is a generic data file. It contains data that may be opened or referenced by a specific application – in this case, the game. Once you add the file following the steps below, the game reads the file and opens the game in the resolution specified. In the dat file attached, there is nothing nefarious – we want to help you get back to playing FATE! But beware – if you open the file and make any additional changes the game might not launch, or function as expected.
Important to note! After the game opens, if you go into the Options and change the “Screen Resolution” that will be the resolution you are stuck with. The only way to change it or switch back is to delete your save file and start again. So be careful!
Also important - if you open the map and things don't go as planned? (it doesn't fit, it changes the size of your screen) that just means you will need to change the height setting in the Config.dat file so that it will fit correctly on your specific monitor. (The file has it set for 768 - but you may find decreasing it a little will allow the map to launch correctly)
What to do
The very first thing you will need to do is show hidden folders. (Windows 10 defaults to hiding folders.)
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Right Click the Window Icon
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Select Control Panel
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Select Appearance and Personalization
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Under File Explorer Options click Show hidden files and folders
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In the Advanced settings window under Files and Folders and Hidden files and folders you can click in Show hidden files, folders, and drives
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Select Apply
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(You may be prompted to reboot)
The next steps will vary depending on your specific needs.
- You have never played the game before on the computer
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Download the game (in case you removed it in a fit of rage when it did not open - if it is still downloaded? Ignore step 1)
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Download the config.dat file in this article (it's at the bottom of this article) and save it to a location where you can find it (desktop perhaps)
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Go to the persistent folder (see below)
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Drag and drop the config.dat folder into the file
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Open the WildTangent Games App
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Launch the game!
- You have played the game on that computer before upgrading to Windows 10
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Download the config.dat file in this article (it's at the bottom of this article) and save it to a location where you can find it (desktop perhaps)
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Go to the persistent folder (see below)
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Drag and drop the config.dat folder into the file.
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Do you already have a config.dat file? Yes? Then open it in notepad and then update:
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SCREENWIDTH:1280
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SCREENHEIGHT:768
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FULLSCREEN:0
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Open the WildTangent Games App
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Launch the game!
Cursor "trapped" in the corner of the game?
If the cursor seems stuck? Then the issue is that the resolution on the monitor is set to high for the game. You can fix it though.
- Step 1: You will need to change the setting FULLSCREEN to 0 in the config.dat file. (read above to find where that file is, how to see it, etc)
- Step 2: Launch the game and change the resolution inside the game to a lower setting, like 1024x768.
- Step 3: Head back to the FULLSCREEN setting in the config.dat file and up it to 1.
- Step 4: Relaunch the game, and the cursor will be able to move around again.
Possible locations to find the persistent folder
FATE
C:\ProgramData\WildTangent\fate\persistent
FATE: Undiscovered Realms
C:\ProgramData\WildTangent\fateundiscoveredrealms\persistent
FATE: The Traitor Soul
C:\ProgramData\WildTangent\fatethetraitorsoul\persistent
FATE: The Cursed King
C:\ProgramData\WildTangent\FateCursedKing\persistent
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