Technical Help

The WildTangent Games App

• ★ How to tell what version of the Games App you have
• Where Are My Games (now called LIBRARY)?
• Download Games (PC)
• Reinstall Games (PC)
• Uninstall Games (PC)
• Manually Uninstall A Game

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Optimizing Your Computer

• Updating Video Drivers
• Change Your Display Screen Resolution
• Allow (and Clear) Cookies

Windows 10

• ★ System Information
• ★ Older Games not launching on Windows 10 PCs
• Windows 10 Basics
• Games App not launching on Windows 10

Troubleshooting problems

• ★ Game doesn't respond or is crashing
• Enabling TLS 1.1 and 1.2 in Internet Explorer
• No Sound on web games
• Creating and Sending a DxDiag Report
• How to Make and Send a Screenshot
• Game Download Speeds

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Error Messages

• Your System does not meet the security requirements - TLS 1.2
• Cannot Connect to Internet or Cannot Connect to Server error
• Security Alert - Certificate
• OpenGL Error Code: CS-1842
• Direct3D - Can't create D3D device
• Error: Games App not intended to be run as Administrator

See all 15 articles

Security Software and Firewalls

• Ad Blocking programs negative impact
• Security Software Interactions
• Firewalls

All About FATE

• FATE Retail CD
• FATE on Windows 10
• FATE series tips and information
• The FATE series on Steam