DLL not found Error message

Game Not Launching or Showing a “DLL Missing” Error

If a game won’t launch and displays a DLL error such as:

• “MSVCP140.dll not found”

• “VCRUNTIME140.dll not found”

• “MSVCR110.dll not found”

• “gameLauncher_errordllnotfound”

This means some Windows system files required to run the game are missing or not properly registered on your device.

Why This Happens

Most WildTangent games use Microsoft Visual C++ Runtime Libraries to run correctly.
If these are missing or out of date, Windows can’t start the game and will show a DLL error message.

You can resolve the issue by manually installing the Microsoft files that many games rely on.

Step 1: Install the Required Microsoft Files

1. Go to these official Microsoft download pages:

   • Visual C++ Redistributable for Visual Studio 2012 (Update 4)

   • Visual C++ Redistributable for Visual Studio 2015–2022

2. From each page, download and install both of these files:

   • vc_redist.x86.exe

   • vc_redist.x64.exe

3. Once all four installations are complete, restart your computer.

These files are safe, official Microsoft components that are commonly required by many games and apps.

Step 2: Uninstall and Reinstall the game

Uninstall Games (PC)

Download Games (PC)

Need more help?
Contact us through WildTangent Support, and include a screenshot of the error message for faster assistance.